Privacy Policy

AM Executive Travel and Transfers Ltd
Privacy Policy
Introduction

AM Executive Travel and Transfers Ltd is committed to protecting and respecting your
privacy and handling personal information in accordance with the UK General Data
Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how the business collects, uses, stores and protects personal
information provided by customers, passengers, drivers and other individuals in
connection with the operation of the business and the use of the company website.
Information We May Collect

The business may collect and store personal information including:

Name
Address
Telephone number
Email address
Booking details
Journey details
Flight information where applicable
Payment information where applicable
Communications sent through the website, email, WhatsApp or telephone

How Information Is Used

Personal information may be used for:
Accepting and managing bookings
Contacting customers regarding bookings or journeys
Providing private hire and executive travel services

Managing airport transfers and travel arrangements
Maintaining booking and licensing records
Responding to complaints or enquiries
Processing payments and invoices
Protecting public safety and safeguarding responsibilities
Meeting legal and licensing obligations
The business will only use personal information where there is a lawful basis to do so.

Website and Online Enquiries

When using the AM Executive Travel and Transfers Ltd website, certain information may be
collected automatically including:
IP address
Browser type
Device information
Website usage information
Cookies and analytics data
This information is used to improve website performance, customer experience and
business services.

Customers may also submit personal information through:

Website contact forms
Quote request forms
Email enquiries
Telephone calls
WhatsApp messaging services

The website may use cookies and similar technologies to improve functionality and user
experience.
Cookies may be used to:

Help the website function correctly
Improve website performance
Analyse visitor activity
Remember user preferences
Users can control or disable cookies through their browser settings.

Storage of Information

Records are primarily stored electronically using password protected devices and secure
systems.
Reasonable measures are taken to protect personal information from unauthorised
access, misuse, loss or disclosure.
Access to personal data is restricted to authorised persons only.
The business uses reputable service providers including Wix, Google Workspace and
secure cloud-based systems where appropriate.

Retention of Records

Booking records, driver records and other business records will be retained for the periods
required by Sheffield City Council licensing conditions and relevant legal obligations.
Information will not be retained longer than reasonably necessary.
Sharing Information
Personal information will not normally be shared with third parties unless:
Required by law
Required by licensing or regulatory authorities
Necessary for safeguarding or public safety reasons
Necessary in connection with insurance or legal matters
Required for payment processing or accounting purposes
The business does not sell personal information to third parties.

Your Rights

Individuals may have rights under data protection legislation including the right to:

Request access to personal information held about them
Request correction of inaccurate information
Request restriction or deletion of information where applicable
Withdraw consent where consent has been relied upon
Object to certain processing activities
Make a complaint to the Information Commissioner’s Office (ICO)

Contact Details

AM Executive Travel and Transfers Ltd
Sheffield

South Yorkshire

Email: bookings@amexecutivetravel.vip

Website: www.amexectravel.co.uk�

Telephone 07448369112

ICO Registration Reference: ZC152001

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal

requirements, licensing conditions or business operations.